Help Shape Our Future Plans
This webpage is your platform to engage with us. Learn more about our field work and what major projects we anticipate working on to better our distribution system for our customers. Take part in quick polls or surveys to have your input for our next Cost of Service filing.
To learn more detailed information about SYNERGY NORTH's future plans, please view the live project learning pages on our Help Shape Our Future - Programs & Plans links to the right.
This webpage is your platform to engage with us. Learn more about our field work and what major projects we anticipate working on to better our distribution system for our customers. Take part in quick polls or surveys to have your input for our next Cost of Service filing.
To learn more detailed information about SYNERGY NORTH's future plans, please view the live project learning pages on our Help Shape Our Future - Programs & Plans links to the right.
Have a question or comment for SYNERGY NORTH?
Use this tool to engage with SYNERGY NORTH! This is a constructive way for us to answer any questions or comments that our customers may have for us regarding our future plans. Share your thoughts or ideas as well!
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Share One of the questions in the survey dealt with trees near the lines. When we had Kenora Hydro, they would come and clear trees on private property around services to homes. This made sense as a tree down on a private service could effect the area distribution system. Now Synergy won’t do that but will come twice for free, once to disconnect and once to reconnect so the home owner can clear the trees/branches on his own. Why not have the option that Synergy crews will come once to clear branches if the home owner agrees to clean up and dispose of the branches? on Facebook Share One of the questions in the survey dealt with trees near the lines. When we had Kenora Hydro, they would come and clear trees on private property around services to homes. This made sense as a tree down on a private service could effect the area distribution system. Now Synergy won’t do that but will come twice for free, once to disconnect and once to reconnect so the home owner can clear the trees/branches on his own. Why not have the option that Synergy crews will come once to clear branches if the home owner agrees to clean up and dispose of the branches? on Twitter Share One of the questions in the survey dealt with trees near the lines. When we had Kenora Hydro, they would come and clear trees on private property around services to homes. This made sense as a tree down on a private service could effect the area distribution system. Now Synergy won’t do that but will come twice for free, once to disconnect and once to reconnect so the home owner can clear the trees/branches on his own. Why not have the option that Synergy crews will come once to clear branches if the home owner agrees to clean up and dispose of the branches? on Linkedin Email One of the questions in the survey dealt with trees near the lines. When we had Kenora Hydro, they would come and clear trees on private property around services to homes. This made sense as a tree down on a private service could effect the area distribution system. Now Synergy won’t do that but will come twice for free, once to disconnect and once to reconnect so the home owner can clear the trees/branches on his own. Why not have the option that Synergy crews will come once to clear branches if the home owner agrees to clean up and dispose of the branches? link
One of the questions in the survey dealt with trees near the lines. When we had Kenora Hydro, they would come and clear trees on private property around services to homes. This made sense as a tree down on a private service could effect the area distribution system. Now Synergy won’t do that but will come twice for free, once to disconnect and once to reconnect so the home owner can clear the trees/branches on his own. Why not have the option that Synergy crews will come once to clear branches if the home owner agrees to clean up and dispose of the branches?
Fred asked over 2 years agoHi Fred,
Thanks for reaching out! Our SYNERGY NORTH Operations Team has responded to your question:
Synergy North will disconnect and reconnect services free of charge once a year for tree trimming around service lines. This gives homeowners the opportunity to trim trees to their liking or to allow an arborist of their choice to do tree maintenance as needed. Many homeowners prefer to have an arborist of their choice carry out maintenance due to personal preferences that may be wanted on the customers private property. Each homeowner’s needs are very different, so providing a disconnect is the best option depending on the scope of work required.
If you have any further questions, please do not hesitate to reach out.
Thanks,
Amanda Magill
Customer Accounts Supervisor -
Share I watched this recent Pollinator Partnership YouTube video which outlines pollinators and energy infrastructure opportunities, large scale habitat restoration projects, and what is possible with an industrial model that enhances biodiversity with benefit stacking (co-located/co-generated power with biodiversity benefits): https://youtu.be/gw-kGS6SKGA Also, I was inspired to learn about how the Meadoway is "transforming a hydro corridor in Scarborough into a vibrant 16-kilometre stretch of urban greenspace and meadowlands that will become one of Canada’s largest linear urban parks”: https://themeadoway.ca Is there any possibility for projects like these to take place in our area? Are you considering opportunities for improving local biodiversity whenever construction takes place? I took your survey and basically selected "no" for every question about price increases. BUT I would be happy to see price increases to support habitat restoration projects like those discussed in the above linked videos - I like ecosystems. Also, there were no questions about energy usage in general, just questions about expansion and reliability.... A concern I have is that we need to reduce our overall energy usage, not expand the ease of access to use energy... I am concerned about the Rebound Effect: https://en.wikipedia.org/wiki/Rebound_effect_(conservation) It seems that as we become more efficient, we simply roll those efficiencies into increased energy usage. That is unsustainable, planet-killing behaviour. I'd like to see our energy industry, and SynergyNorth, promoting "energy minimalism." I don't know what the solution is... perhaps usage caps and penalties associated with increased usage? For how out of control our energy consumption is, we need something drastic :( Also, pruning of trees at a young age can offset future costs related to pruning/management. You know this, but I just wanted to repeat it. on Facebook Share I watched this recent Pollinator Partnership YouTube video which outlines pollinators and energy infrastructure opportunities, large scale habitat restoration projects, and what is possible with an industrial model that enhances biodiversity with benefit stacking (co-located/co-generated power with biodiversity benefits): https://youtu.be/gw-kGS6SKGA Also, I was inspired to learn about how the Meadoway is "transforming a hydro corridor in Scarborough into a vibrant 16-kilometre stretch of urban greenspace and meadowlands that will become one of Canada’s largest linear urban parks”: https://themeadoway.ca Is there any possibility for projects like these to take place in our area? Are you considering opportunities for improving local biodiversity whenever construction takes place? I took your survey and basically selected "no" for every question about price increases. BUT I would be happy to see price increases to support habitat restoration projects like those discussed in the above linked videos - I like ecosystems. Also, there were no questions about energy usage in general, just questions about expansion and reliability.... A concern I have is that we need to reduce our overall energy usage, not expand the ease of access to use energy... I am concerned about the Rebound Effect: https://en.wikipedia.org/wiki/Rebound_effect_(conservation) It seems that as we become more efficient, we simply roll those efficiencies into increased energy usage. That is unsustainable, planet-killing behaviour. I'd like to see our energy industry, and SynergyNorth, promoting "energy minimalism." I don't know what the solution is... perhaps usage caps and penalties associated with increased usage? For how out of control our energy consumption is, we need something drastic :( Also, pruning of trees at a young age can offset future costs related to pruning/management. You know this, but I just wanted to repeat it. on Twitter Share I watched this recent Pollinator Partnership YouTube video which outlines pollinators and energy infrastructure opportunities, large scale habitat restoration projects, and what is possible with an industrial model that enhances biodiversity with benefit stacking (co-located/co-generated power with biodiversity benefits): https://youtu.be/gw-kGS6SKGA Also, I was inspired to learn about how the Meadoway is "transforming a hydro corridor in Scarborough into a vibrant 16-kilometre stretch of urban greenspace and meadowlands that will become one of Canada’s largest linear urban parks”: https://themeadoway.ca Is there any possibility for projects like these to take place in our area? Are you considering opportunities for improving local biodiversity whenever construction takes place? I took your survey and basically selected "no" for every question about price increases. BUT I would be happy to see price increases to support habitat restoration projects like those discussed in the above linked videos - I like ecosystems. Also, there were no questions about energy usage in general, just questions about expansion and reliability.... A concern I have is that we need to reduce our overall energy usage, not expand the ease of access to use energy... I am concerned about the Rebound Effect: https://en.wikipedia.org/wiki/Rebound_effect_(conservation) It seems that as we become more efficient, we simply roll those efficiencies into increased energy usage. That is unsustainable, planet-killing behaviour. I'd like to see our energy industry, and SynergyNorth, promoting "energy minimalism." I don't know what the solution is... perhaps usage caps and penalties associated with increased usage? For how out of control our energy consumption is, we need something drastic :( Also, pruning of trees at a young age can offset future costs related to pruning/management. You know this, but I just wanted to repeat it. on Linkedin Email I watched this recent Pollinator Partnership YouTube video which outlines pollinators and energy infrastructure opportunities, large scale habitat restoration projects, and what is possible with an industrial model that enhances biodiversity with benefit stacking (co-located/co-generated power with biodiversity benefits): https://youtu.be/gw-kGS6SKGA Also, I was inspired to learn about how the Meadoway is "transforming a hydro corridor in Scarborough into a vibrant 16-kilometre stretch of urban greenspace and meadowlands that will become one of Canada’s largest linear urban parks”: https://themeadoway.ca Is there any possibility for projects like these to take place in our area? Are you considering opportunities for improving local biodiversity whenever construction takes place? I took your survey and basically selected "no" for every question about price increases. BUT I would be happy to see price increases to support habitat restoration projects like those discussed in the above linked videos - I like ecosystems. Also, there were no questions about energy usage in general, just questions about expansion and reliability.... A concern I have is that we need to reduce our overall energy usage, not expand the ease of access to use energy... I am concerned about the Rebound Effect: https://en.wikipedia.org/wiki/Rebound_effect_(conservation) It seems that as we become more efficient, we simply roll those efficiencies into increased energy usage. That is unsustainable, planet-killing behaviour. I'd like to see our energy industry, and SynergyNorth, promoting "energy minimalism." I don't know what the solution is... perhaps usage caps and penalties associated with increased usage? For how out of control our energy consumption is, we need something drastic :( Also, pruning of trees at a young age can offset future costs related to pruning/management. You know this, but I just wanted to repeat it. link
I watched this recent Pollinator Partnership YouTube video which outlines pollinators and energy infrastructure opportunities, large scale habitat restoration projects, and what is possible with an industrial model that enhances biodiversity with benefit stacking (co-located/co-generated power with biodiversity benefits): https://youtu.be/gw-kGS6SKGA Also, I was inspired to learn about how the Meadoway is "transforming a hydro corridor in Scarborough into a vibrant 16-kilometre stretch of urban greenspace and meadowlands that will become one of Canada’s largest linear urban parks”: https://themeadoway.ca Is there any possibility for projects like these to take place in our area? Are you considering opportunities for improving local biodiversity whenever construction takes place? I took your survey and basically selected "no" for every question about price increases. BUT I would be happy to see price increases to support habitat restoration projects like those discussed in the above linked videos - I like ecosystems. Also, there were no questions about energy usage in general, just questions about expansion and reliability.... A concern I have is that we need to reduce our overall energy usage, not expand the ease of access to use energy... I am concerned about the Rebound Effect: https://en.wikipedia.org/wiki/Rebound_effect_(conservation) It seems that as we become more efficient, we simply roll those efficiencies into increased energy usage. That is unsustainable, planet-killing behaviour. I'd like to see our energy industry, and SynergyNorth, promoting "energy minimalism." I don't know what the solution is... perhaps usage caps and penalties associated with increased usage? For how out of control our energy consumption is, we need something drastic :( Also, pruning of trees at a young age can offset future costs related to pruning/management. You know this, but I just wanted to repeat it.
Kyla M asked over 2 years agoHi Kyla,
Thanks for reaching out! Our SYNERGY NORTH Operations Team has responded to your question:
Synergy North’s infrastructure (poles, wires and transformers) are located on the Ministry of Transportation and City of Thunder Bay road right of ways, as well as parklands and easements on customer properties. Due to this, Synergy North does not own or control the use of the land, instead, we have legal rights to maintain and operate our infrastructure on them.
There are locations in the city where energy infrastructure is in larger corridors – which are owned by Hydro One transmission lines. This land is referenced in the Meadoway/Scarborough project. Since we are a different entity, we cannot comment on what Hydro One is capable of doing with their lands within Thunder Bay.
We acknowledge and agree that pruning trees at a young age can offset future costs and SNC is working towards having a shorter vegetation management cycle.
If you have any further questions, please do not hesitate to reach out.
Thanks,
Amanda Magill
Customer Accounts Supervisor
Help Shape Our Future Plans - Programs & Plans
Lifecycle
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Have. Your. Say Survey Phase One
Help Shape Our Future Plans has finished this stageLast summer, we presented and asked for your feedback on options for our proposed capital investment plan for the rate period of 2024 to 2029.
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Development of Investment Plan
Help Shape Our Future Plans has finished this stageYour responses helped us to understand what projects, upgrades to infrastructure and customer choices you would like to see SYNERGY NORTH invest in for the future. We took your feedback and adjusted our draft investment plan, removing some options based upon your priorities as customers.
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Have. Your. Say Survey Phase Two
Help Shape Our Future Plans has finished this stageBefore we submit our final Cost of Service application, we are coming back to our customers to gather feedback on our draft investment plan, including specific impacts to your monthly electricity bill. Additionally, we have included legal and regulatory requirements, and guidance from our engineering and technical experts for your input.
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Adjustments to Investment Plan
Help Shape Our Future Plans is currently at this stageAfter we have collected and analyzed your responses, we will finalize our Investment Plan; including any adjustments based on customer feedback.
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Submit Investment Plan
this is an upcoming stage for Help Shape Our Future PlansOnce our Investment Plan is finished, we will file it and all supporting elements, like this survey to the OEB. At that time, the plan will be reviewed by the OEB, customer advocates and other independent parties.
Who's Listening
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AM
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AK
Phone 8073431027 Email aktytor@synergynorth.ca
Glossary of Terms
Cost of Service (COS)
In Cost of Service regulation, the regulator determines the Revenue Requirement—i.e., the “cost of service”—that reflects the total amount that must be collected in rates for the utility to recover its costs and earn a reasonable return.
Distributor
Local electricity utilities or local distribution companies, are responsible for distributing power from transmission lines to people's homes. Your local utility is available to answer questions about your bill, power interruptions and energy use. Also referred to as a Local Distribution Company (LDC). Synergy North is an example of an LDC.
Independent Electricity System Operator (IESO)
The Independent Electricity System Operator (IESO) works at the heart of Ontario's power system. The IESO delivers key services across the electricity sector including: managing the power system in real-time, planning for the province's future energy needs, enabling conservation and designing a more efficient electricity marketplace to support sector evolution.
Ontario Energy Board (OEB)
Ontario’s independent regulator of the electricity and natural gas sectors. The Ontario Energy Board provides the codes and policies that the electricity distributor must abide by.
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