FAQs

Typically, if your household's routine, lifestyle, or consumption shifts, you should consider looking at your options. 

Once submitted, the change can take anywhere from one to two billing cycles. If you submit the switch in the middle of a billing period, we will bill the upcoming usage on your current pricing plan, and the switch will be effective on the subsequent bill. 

Absolutely. You can switch your plan at any time. 

The best pricing plan depends on your household or business energy habits.

• Choose Time-of-Use if you can shift electricity use to evenings and weekends.
• Choose Tiered if your electricity use is fairly consistent throughout the day.
• Choose Ultra-Low Overnight if you use a significant amount of electricity overnight.